COVID-19 update from House Rabbit Society
3/16/20
House Rabbit Society Headquarters in Richmond, California, will change our regular operations in the interest of the health and safety of our staff, volunteers, and visitors, due to the rapidly evolving novel coronavirus (COVID-19) situation.
Hop Shop – Rabbit food and supplies
Hop Shop sales, including hay and pellets, can now only be made online at rabbit.org/shop.
Pickup:
For those in the SF Bay Area, upon checkout, set a pickup time for the
same-day or a future day. Pickups are currently Tuesday-Sunday from
11am-4:30pm. Your order will be waiting outside on our porch.
Shipping: We offer nationwide shipping!
Adoptions
Adoptions will be only by appointment. To schedule an adoption appointment, please watch our adoption education video, complete the adoption application, and email your application to rabbit-center@rabbit.org. We will facilitate the adoption remotely, and schedule your pickup of your rabbit from our porch.
We are not able to offer bonding or rabbit speed-dating services during the shelter-in-place order.
Fostering
Our foster program will be by appointment for pickup and drop-off, on our porch. rabbit.org/rabbit-center/foster
Volunteering
We are pausing our on-site volunteer program at this time, and have reached out to our current volunteers to notify them. Volunteers are at the heart of House Rabbit Society’s mission and work to help rabbits, and we look forward to welcoming volunteers to join us again soon.
Boarding
We are not offering boarding services during the shelter-in-place order.
We are reaching out to those with reservations through April 7th and cancelling.
Grooming
We are not offering grooming services during the shelter-in-place order.
Rabbit Rescue
Our work to save the lives of rabbits who would be at risk of euthanasia, and to help the rabbits at House Rabbit Society will not stop, and will be undertaken with care. Staff will continue working at House Rabbit Society to care for the rabbits.
We encourage you to follow the CDC’s recommendations for protecting yourself and others, like frequent hand washing, staying home if you are feeling unwell, staying home if you are in an at-risk group, or staying home if there has been a shelter-in-place order.
Veterinarians around the world assure us there is no risk to companion animals of contracting coronavirus, but it is essential that the people who love and care for rabbits stay healthy in this difficult time.
We appreciate your patience as we navigate each day with these new challenges. We will continue to send updates via email regarding any changes or disruption in our services. Sign up for our e-newsletters.
If you are able to help at this time, we hope you will consider becoming a member of House Rabbit Society’s Bunny Brigade, our monthly giving club, at rabbit.org/bunnybrigade. Your ongoing support helps House Rabbit Society continue our lifesaving work to help rabbits now and in the future. We also have adorable “bunny love” original t-shirts for sale, only through Tuesday, March 17 at noon, offered through our friends at FLOAT Apparel at float.org.
Thank you,
Executive Director
Adoptions
Adoptions will be only by appointment. To schedule an adoption appointment, please watch our adoption education video, complete the adoption application, and email your application to rabbit-center@rabbit.org. Appointments can be made Tuesday-Sunday from 11am-3:30 pm. Plan to spend about an hour for your adoption visit.
Fostering
Our foster program will continue as usual, with fosters setting appointments for pickup and drop-off Tuesday-Sunday from 11am-3:30 pm. Visit rabbit.org/rabbit-center/foster for more information.
Hop Shop Sales
Hop Shop sales, including hay and pellets, can now only be made online at rabbit.org/shop. For those in the SF Bay Area, upon checkout, you can set a pickup time for your items if you’d like to come pick up your order in person, same-day or on a future day. Pickups can be made Tuesday-Sunday from 11am-4:30pm, and we will bring your order outside. We also offer nationwide shipping!
Volunteering
We are pausing our on-site volunteer program at this time, and have reached out to our current volunteers to notify them. Volunteers are at the heart of House Rabbit Society’s mission and work to help rabbits, and we look forward to welcoming volunteers to join us again soon.
Boarding
Boarding drop-off and pickup will be by appointment. If you have an existing reservation in March or early April, email rabbit-center@rabbit.org to schedule a boarding drop-off appointment. If you do not have an existing reservation, use the online system to make a reservation at rabbitcenter.org as usual before emailing to set up a drop-off appointment. Drop-off and pickup appointments can be made seven days a week from 10:30am-4:30pm. We understand people’s travel plans are rapidly changing. Please contact us if you need to change or cancel your reservation. There will be no cancellation fees.
Grooming
Nail trims, combings, and anal gland cleanings for your rabbit will also require an appointment. We cannot accommodate bottom cleanings or shaving at this time. To schedule a grooming appointment, email rabbit-center@rabbit.org. Appointments can be made Tuesday-Sunday from 11am-3:30pm.
Rabbit Rescue
Our work to save the lives of rabbits who would be at risk of euthanasia, and to help the rabbits at House Rabbit Society will not stop, and will be undertaken with care. Staff will continue working at House Rabbit Society to care for the rabbits.
We encourage you to follow the CDC’s best practices for protecting yourself and others, like frequent hand washing and staying home if you are feeling unwell. Veterinarians around the world assure us there is no risk to companion animals of contracting coronavirus, but it is essential that the people who love and care for rabbits stay healthy in this difficult time.
We appreciate your patience as we navigate each day with these new challenges. We will continue to send updates via email regarding any changes or disruption in our services. Sign up for our e-newsletters.
If you are able to help at this time, we hope you will consider becoming a member of House Rabbit Society’s Bunny Brigade, our monthly giving club, at rabbit.org/bunnybrigade. Your ongoing support helps House Rabbit Society continue our lifesaving work to help rabbits now and in the future. We also have adorable “bunny love” original t-shirts for sale, only through Monday at 9am, offered through our friends at FLOAT Apparel at float.org.
Thank you,
Executive Director